What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

Spoke with Mrs. Johnson at the front desk here, I just want to say she was very much helpful. she was knowledgeable and had a very informative answer to every question had. she made this very easy for me while I shop for my fathers hearing aid. I definitely will...

Conner Swerve, on Google

The staff and technician, Steven Yohe, are very friendly and take the time to explain things, esp. to those getting their hearing aids for the first time. Additionally. for someone whose schedule can vary hourly like mine, they are very understanding and do their best to make things work for...

Margaret Schwab, on Google

The hearing aids for my father are phenomenal! He is so happy he just smiles all the time now! Words cannot express how much you guys have done for him.thank you! Michael Frasier

Michael Frasier, on Google

Audiology Clinic at Portsmouth Naval Hospital was unavailable to repair my hearing aids. I called Beach Hearing Aid Center. Brad Yohe said to come in right away and he could take care of it. I was in and out in 5 minutes. Very professional and very accommodating. I highly recommend...

Frank Brent Amundson, on Google

Have been going to Beach Hearing since 2012 and have always received great customer service. Staff has always been courteous and professional and very thorough.

Mike Davis, on Google

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